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Apple Sets Up Exhange Program For 3G Power Adapters
Apple is usually about product quality, but is fessing up to a problem with some 3G power adapters. It seems as though there have been cases where the prongs have broken off in people’s power outlets. Apple has setup a recall service, so people can send in for new adapters. Here’s the official statement from Apple:
Today Apple announced the Apple Ultracompact USB Power Adapter Exchange program.
Apple has determined that under certain conditions the new ultracompact Apple USB power adapter’s metal prongs can break off and remain in a power outlet, creating a risk of electric shock. We have received reports of detached blades involving a very small percentage of the adapters sold, but no injuries have been reported.
The ultracompact USB power adapters were supplied with every iPhone 3G sold in the following countries, and may also have been purchased separately as an accessory:
US
Japan
Canada
Mexico
Several Latin American countries (click here for a detailed list of countries)
Note: Apple USB power adapters supplied with original iPhones or supplied with iPhone 3G units sold in other countries are not affected.
Customer safety is always Apple’s top priority, and therefore we have voluntarily decided to exchange every ultracompact power adapter for a new, redesigned adapter, free of charge.
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