For those who were having problems with their 3G iPhones, help was supposed to arrive Monday. The firmware updated 2.0.2 was supposed to help alleviate some of the connection problems the iPhone was having on the 3G network.

Not that users have had a few days to snuggle up to the update, the feedback is pouring in. These same people who were complaining of problems still say their connection is still having problems.

The problems have gotten so bad that an Alabama woman is suing Apple for her connection problems. Jessica Smith of Alabama is suing Apple for advertising that their 3G network is faster than it actually is.

Here is a direct quote from the complaint, “Defendant intended for customers to believe its statements and representations about the Defective iPhone 3Gs, and to trust that the device was ‘twice as fast at half the price”

Smith wants Apple to replace all devices and pay for damages and attorney fees. I actually agree with Smith on replacing the defective handsets. If a customer brings in a 3G iPhone and prove to an associate it’s defective then it should be immediately replaced.

Here’s hoping the September update will finally put the 3G connection problems to rest.

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